There are a thousand different signage companies in Melbourne…
So why should you entrust your hard-earned cash with us?
Let’s break it down.
Simple, Transparent Process
The Vinage Customs project management process offers you complete transparency, peace of mine and constant communication, from your point of enquiry right through to your after-sales care.
Our dedicated staff prioritise your experience from start to finish across four key stages.
Discovery: Our sales staff spend all the time required with you in person or on the phone to understand your overall goals and needs, before delivering a quote – complete with a detailed breakdown of inclusions and timelines – for your approval
Design & Production: Our in-house design and production teams conceptualise all required pieces, providing all required proofs for your approval. Once approved, we put the job into production.
Installation: If installation is required, our professional installers will deliver and install the products on site with minimum fuss and interruption to your business, ensuring that the job site is left as clean as we found it.
Post-Sales: With the job complete, we follow up our customers to ensure they are satisfied with the work provided.
One-Stop Shop
Vinage Customs might have made our name as a signage company, but we do so much more than that.
The true value that we bring our clients is our holistic approach to all their branding and marketing needs.
When we take on a new customer, we work with them to understand how they market their business now and how they want to in the future.
By understanding these needs, we are able to create an offering that ensures all their needs are looked after.
Our services span across creative and design, digital, print, production and design meaning that while many of our satisfied clients come to Vinage looking for a signage solution, they eventually entrust us with a wide range of marketing and branding requirements.
We Work to YOUR Budget – Big Or Small
At Vinage Customs, we work to your budget.
We are always realistic with our customers about what they can or can’t do with their budgets and work with them to come up with a solution that gives them best bang for their buck.
As part of your overall marketing and branding, signage and printing is all about ROI – Return on Investment. As a family owned and operated business, no one understands that better than us.
That’s why when we work with our customers, we place a high value on ensuring that they get nothing but the best for every dollar they spend with us.
In-House Production and Design
Unlike many of our competitors, Vinage Customs has invested in the people and technology we need to effectively deliver our services.
That means you get what you need, when you need it.
If timeliness and quality assurance is important to you, Vinage Customs is where you need to be.
Tailored Packages to Help You Save
By offering such a wide range of services to our clients and by managing the vast majority of our services in-house, Vinage Customs can offer savings that our competitors simply can’t match.
This not only saves our customers money, but it saves them something even more important.
Time.
Why deal with five different providers when you can deal with one?
Complete Project Management
Our team of 25+ staff handle all our jobs in-house & on site.
Each project we take on is assigned a dedicated project manager, who becomes your one point of contact for the duration of the job and beyond.
After-sales care is incredibly important to us. So, when you entrust your next job to Vinage Customs, not only will you have peace of mind that your dedicated project manager will be on hand to ensure the quality and timeliness of the job’s delivery, they’ll still be there when the job is done to answer any questions you may have.
No Job Too Big or Small
We don’t turn our nose up at a $10 job.
In fact, we encourage our clients to start small and grow with us.
We encourage any business owner with marketing or branding requirements to give us a try and a chance to prove ourselves, no matter how small the job.
Amazing Reviews
When we say customer, satisfaction is our number one goal at Vinage Customs, we mean it.
And that has been well and truly reflected in the praise we receive from our customers.
Check out some of our Google Reviews below.
